About Caring Hands Physiotherapy

Our History

Caring Hands Physiotherapy, formerly known as Tanglin Physiotherapy, was established by Helen Ong Meng Say in 1974.

The clinic began its journey in a small shophouse on Emerald Hill Road, where it built a strong reputation for patient-centred care and lasting relationships with its patients. In 1981, as the clinic continued to grow, it relocated to a Specialist’s Shopping Centre on Orchard road, where it remained until 1997. Throughout these years, the clinic continued to uphold its commitment to providing attentive, personalised care and supporting patients throughout their recovery.

In 2003, Helen Ong Meng Say’s daughter, Melina Ong Wee Peen, our current principal physiotherapist, joined the clinic. This marked an important new chapter in the clinic’s history, and the practice was subsequently renamed Caring Hands Physiotherapy before relocating to Paragon Medical, where it remains today.

Following Helen Ong Meng Say’s well-deserved retirement, the clinic was passed down to her daughter, Melina Ong Wee Peen, continuing the family’s longstanding dedication to physiotherapy and patient care.

Founder · Retired Physiotherapist

Helen Ong Meng Say

“It has been an honour to help patients regain their mobility, confidence and independence throughout their journey to recovery.”

Founder · Retired Physiotherapist Helen Ong Meng Say
Our founder, the physiotherapist, Helen Ong Meng Say, opened the clinic called Tanglin Physiotherapy and has nurtured it into the trusted practice it is today. Over the years, she built strong and lasting relationships with patients through transparent communication, active listening, and a genuine commitment to supporting each individual throughout their recovery.

Through years of dedication and care, she established the strong foundations and values that continue to guide our practice today.

After many years of meaningful service, our wonderful founder, Helen Ong Meng Say, has officially stepped into a well-deserved retirement. While she has retired from clinical practice, her vision, passion, and commitment to high-quality, patient-focused care remain an important part of our clinic’s history.

We are proud to carry her vision forward and remain fully committed to providing compassionate, personalised care to every patient who walks through our doors.


Professional Credentials:
  • Chartered Physiotherapist GradDip Phy (Wittington Hospital, Manchester UK)
  • Registered with the Singapore Physiotherapy Association & Allied Health Professions Council
  • Member of Chartered Society of Physiotherapy, UK
  • Member of Canadian Physiotherapy Association

A Legacy of Caring

Today, Caring Hands Physiotherapy proudly carries forward the values and legacy established over the past five decades. We remain fully committed to providing compassionate, personalised, and high-quality care to every patient we have the privilege of serving.

Meet the Team

Principal Physiotherapist

Melina Ong Wee Peen

Melina Ong Wee Peen is our Principal Physiotherapist, dedicated to providing personalised, evidence-based care to help patients recover from injury, reduce pain, and achieve their rehabilitation goals. With experience in treating a wide range of musculoskeletal conditions, neurological discomfort, post-operative rehabilitation, and chronic pain, she works closely with each patient to develop an individualised treatment plan focused on restoring mobility and strength, improving functional capacity, and injury prevention.

She believes in treating the underlying cause of pain rather than simply managing symptoms, empowering patients with the knowledge and exercises they need for long-term recovery and maintenance.

Professional Credentials:

  • Chartered Physiotherapist Bsc Physiotherapy (University of Wales, Cardiff UK)
  • Registered with the Singapore Physiotherapy Assocation & Allied Health Professions Council
  • Member of Chartered Society of Physiotherapy, UK

Therapy Assistant / Administrator

Meilina Chandra

Therapy Assistant

Goh Sock Khiang

Stretch Therapist

Gideon Neo