FAQ
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No, you do not require a referral to receive physiotherapy at our clinic. However, you are welcome to visit us with a referral from your doctor if you have one.
For those making an insurance claim, please check with your insurer if you require a doctor’s referral before receiving our treatment.
Please bring any relevant medical records, imaging reports or scans, and a referral letter if available. We also recommend wearing comfortable clothing that allows our physiotherapist to easily assess and treat the affected area.
Yes, we have a private room where you can change your clothes. We also have comfortable clothing available for you to use during your treatment if needed.
During your initial appointment, our physiotherapist will discuss your condition, assess your physical function, and understand your treatment goals. Based on the assessment, our physiotherapist will develop an appropriate treatment plan with you.
With your consent, treatment may also be provided during the initial appointment. Before beginning any treatment, our physiotherapist will explain and discuss its purpose and what to expect.
Our physiotherapy programmes are evidence-based and tailored to your individual needs and abilities. Following the initial assessment, our physiotherapist will prescribe appropriate exercises based on your current level and condition as required.
These may focus on joint mobility, muscle strengthening, flexibility, balance, and overall physical function to help you move better and achieve your rehabilitation goals.
The duration of an initial physiotherapy appointment is 1 to 1.5 hours.
The number of required sessions varies depending on your condition, treatment goals, and progress. Some patients may require physiotherapy for an acute condition, while others may continue treatment to maintain or improve their functional capacity following an injury, surgery, or other condition.
During your initial consultation, you can discuss your goals and preferences with our physiotherapist, who will recommend a treatment approach and frequency that best suits your needs.